At Pinnacle Intelligence, privacy is not just a priority—it is a core principle that underpins the design, development, and delivery of our intelligent auto retail solutions. This Privacy Policy outlines our approach to collecting, using, storing, and protecting your personal and organizational data when you interact with our platform, tools, and services.

Our recently announced strategic partnership with CyRAACS, a leading cybersecurity firm, reinforces our unwavering commitment to safeguarding information and ensuring the highest standards of data security and compliance.

1. Information We Collect

We collect only the data necessary to provide a secure, personalized, and intelligent user experience:

  • Business & Operational Data: Metrics such as dealership performance, sales trends, and inventory analytics critical to delivering data-driven insights.
  • Personal Identifiers: Information, including names, email addresses, job titles, and other professional credentials—is typically collected during account creation, platform use, or event registration.
  • Usage Analytics: Interaction patterns, diagnostic information, preferences, and behavioral data to enhance user experience and platform performance.
  • Device & Technical Information: IP addresses, browser types, device identifiers, and access logs used to ensure security and optimize system functionality.
  • Third-Party Data: Information from partners, public sources, or integrated platforms that enhances our analytical capabilities and service precision.

2. How We Use Your Information

We leverage collected data to:

  • Train and refine AI models for intelligent forecasting, inventory optimization, and performance analytics.
  • Personalize platform features to align with your specific operational needs.
  • Provide responsive customer support and resolve service-related inquiries.
  • Enhance product capabilities, drive continuous innovation, and improve satisfaction.
  • Maintain data integrity, ensure regulatory compliance, and uphold security standards.

3. Data Sharing and Disclosure

We do not sell your personal data. Information may be shared only under the following circumstances

  • TWith trusted technology partners and service providers under strict confidentiality agreements, to support and improve platform functionality.
  • To legal or regulatory authorities when required for compliance, fraud prevention, or the enforcement of legal obligations.
  • In connection with corporate events such as mergers, acquisitions, or asset transfers, where data handling will remain compliant with this policy.

4. Data Security

We are implementing robust, industry-standard security measures, including:

  • End-to-end encryption
  • Data anonymization
  • Role-based access controls
  • Continuous monitoring and threat detection
  • These practices ensure your data is protected across all touchpoints.

5. Data Retention

We retain personal and organizational data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights and Choices

Subject to your jurisdiction, you may be entitled to:

  • Request access to or correction of your personal data
  • Opt out of non-essential communications
  • Withdraw consent or request deletion of your data
  • To exercise these rights, please contact us at contact@pinintel.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve platform functionality and analyze user engagement. You may manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

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