Built Around the Problem: Pinnacle Intelligence Recognized at the ACES Awards 2026
We’re proud to share that Pinnacle Intelligence has been named a winner in the Innovative Tech Companies of the Year category at the Asia Corporate Excellence and Sustainability (ACES) Awards 2026.
In its official statement, the ACES Council recognized Pinnacle for an approach to innovation in which technology is “developed around genuine industry problems rather than introduced independently of operational reality.”
That idea has shaped how we work from the start.
Munish Mahajan, CEO & Co-Founder
“Pinnacle was built for dealers, by dealers. Dealership operations don’t fail because people don’t care. They fail when workflows break under volume and pressure. Our vision is to give every dealership the consistency, accountability and scale to perform at its best, powered by AI, Data and a world-class global team. Dealers don’t need more tools. They need outcomes.”
About the Recognition
The ACES Awards recognize organizations and leaders across Asia for leadership, innovation and sustainable growth. Past ACES Awards honorees include organizations and leaders from Microsoft, IBM, Accenture, BMW and Dell Technologies. In our category, past recipients include Microsoft Vietnam and IBM BPO Philippines.
Winners are assessed by the ACES Council against parameters including innovation originality, technology capability, market adoption, customer value and industry relevance. The ACES evaluation also noted that our AI-enabled solutions are already running in live production environments rather than remaining at the experimental stage.
The award will be formally presented at the ACES Awards 2026 ceremony, held October 15–16 in Kuala Lumpur, Malaysia. Read our official ACES Awards winner profile.
What “Built Around the Problem” Looks Like
We work with auto retailers and dealer groups across North America, taking ownership of critical functions including Sales BDC, Service BDC, Warranty Processing, Parts Wholesale, Business Office and Used Vehicle Acquisition.
In May 2026, General Motors approved Pinnacle as an authorized vendor for BDC services. Read the announcement.
This is the pattern across our work. We start with the operational workflow, identify where technology creates real value, and embed AI, Data and automation directly into how the business runs. Our growing portfolio includes Conversational AI, customer Data and intelligence capabilities, CRM and CDP solutions, workflow automation and advanced analytics, all designed specifically for auto retail.
Sriram Balakrishnan, SVP of Technology
“Our engineering principle is Accelerate with Precision. We build inside live dealership workflows, release in small, controlled stages and let feedback from the floor shape every iteration. That’s how we move new capabilities from idea to production quickly, without trading speed for reliability.”
Human Judgment, by Design
Our human-in-the-loop model combines the speed and scale of AI with human judgment, domain expertise and accountability. Automation handles repeatable work. Trained specialists step in where context, nuance or escalation matter, which is often the case in customer-facing moments.
We’re also investing in Data and AI fluency across our teams and client ecosystem. The aim is to help people work confidently alongside AI-enabled tools and make better-informed decisions.
Looking Ahead
We continue to invest in technology, Data and AI capabilities across our teams in the United States, India and the Philippines. Our focus is on responsible innovation and on solutions that support increasingly sophisticated auto retail and enterprise environments.
See how we work with dealer groups → Pinnacle Intelligence
About Pinnacle Intelligence Corp.
Pinnacle Intelligence Corp. is a technology-enabled services company transforming auto retail through the practical application of AI, Data, automation and human expertise. Built by auto retail leaders, Pinnacle partners with dealerships and dealer groups across North America to modernize operations and deliver stronger business outcomes. Learn more at pinintel.com.
Media contact: media@pinintel.com
