Privacy Policy
We take extra care to protect your privacy while powering smarter auto retail
Last Updated: January 2026
At Pinnacle Intelligence (“Pinnacle,” “we,” “us,” or “our”), privacy is not just a priority—it is a core principle that underpins the design, development, and delivery of our intelligent auto retail solutions. This Privacy Policy outlines our approach to collecting, using, storing, and protecting your personal and organizational data when you interact with our website (the “Site”), platform, tools, and services.
Our recently announced strategic partnership with CyRAACS, a leading cybersecurity firm, reinforces our unwavering commitment to safeguarding information and ensuring the highest standards of data security and compliance.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide to Us
- Contact information (such as name, email address, phone number, company name, job title)
- Inquiry information (such as information submitted through forms, chat features, scheduling tools, or requests for information)
- Communications (such as emails, messages, and other correspondence you send to us)
b. Information Collected Automatically
When you use the Site, we may automatically collect:
- Device information (such as device type, operating system, browser type)
- Usage information (such as pages viewed, time spent, clicks, referring URLs)
- IP address and approximate location (derived from IP address)
- Cookies and similar technologies (as described below)
c. Information from Third Parties
We may receive information from third parties, such as:
- Analytics providers (to understand Site usage)
- Marketing/advertising partners (if applicable)
- Business partners (for example, when you are referred to Pinnacle through a partner)
2. How We Use Information
We may use information we collect to:
- Provide, operate, and improve the Site
- Respond to your requests and inquiries
- Provide information about our services
- Schedule meetings and communicate with you
- Personalize content and improve user experience
- Monitor and protect the security and integrity of the Site
- Detect, prevent, and address fraud, abuse, or misuse
- Comply with legal obligations and enforce our policies
3. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to:
- Remember preferences and settings
- Enable Site functionality
- Understand Site performance and usage trends
- Support marketing and advertising (if applicable)
Your Choices
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
If we use analytics tools (such as Google Analytics), you may be able to opt out through provider tools and browser add-ons.
4. How We Share Information
We may share information in the following circumstances:
a. Service Providers
We may share information with vendors and service providers that help us operate our business and the Site (for example, website hosting, analytics, CRM systems, scheduling tools, and customer support tools). These providers are authorized to use information only as necessary to provide services to us.
b. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
c. Legal and Compliance Purposes
We may disclose information to comply with applicable law, regulations, legal process, or governmental requests, or to protect the rights, property, and safety of Pinnacle, our users, or others.
d. With Your Consent
We may share information when you direct us to do so or otherwise provide consent.
5. “Sale” or “Sharing” of Personal Information
We do not sell personal information in exchange for money.
Depending on how state privacy laws define “sale” or “sharing” (which may include certain advertising or analytics practices), some website technologies could be interpreted as “sharing” for targeted advertising. If we engage in targeted advertising, you may have the right to opt out (see “Your Privacy Rights” below).
6. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the information and our legal obligations.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Access personal information we hold about you
- Correct inaccurate personal information
- Delete personal information (subject to certain exceptions)
- Access personal information we hold about you
- Opt out of certain processing, including targeted advertising, where applicable
- Limit the use and disclosure of certain sensitive personal information (if applicable)
- Receive a copy of your personal information in a portable format (data portability)
How to Exercise Your Rights
To submit a request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before we can process your request.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
9. California Privacy Notice
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).
Categories of Personal Information Collected
In the past 12 months, we may have collected the categories described in Section 1 of this Privacy Policy.
Purposes for Collection
We collect and use personal information for the business and commercial purposes described in Section 2.
Categories of Personal Information Disclosed
We may disclose the categories described in Section 1 to service providers and other parties as described in Section 4.
Do Not Sell or Share
We do not sell personal information. If our use of cookies or similar technologies is considered “sharing” for cross-context behavioral advertising under California law, you may request to opt out by contacting us (see Section 8) or using any cookie preference tools we provide on the Site.
10. Other U.S. State Privacy Rights
Residents of certain U.S. states may have rights similar to those described above (including access, correction, deletion, and opt-out rights). You may submit requests using the methods described in Section 8.
11. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, please contact us, and we will take appropriate steps to delete it.
12. International Users
Pinnacle is based in the United States. If you access the Site from outside the United States, your information may be transferred to, processed, and stored in the United States or other locations where our service providers operate. By using the Site, you acknowledge and agree to such transfers.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date at the top of this page. If changes are material, we may provide additional notice as required by law.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Pinnacle IntelligenceEmail: contact@pinintel.com