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The Pinnacle Vision
Driving an Intelligent, Sustainable, and Profitable Future of Auto Retail
With a keen vision to transform the automotive retail space, Pinnacle weaves AI, automation, and cross-skilled talent to streamline operations, enrich customer journeys, and fuel sustainable growth. We’re laser-focused on driving data-led intelligence and scalable practices across dealerships worldwide—empowering them to metamorphose into agile, resilient, and future-ready powerhouses.
Dealership Operations
Sales
Aftersales
Business Office
Warranty
Tech Transformation
Conversational AI
Data Extraction
Agentic AI
Digital Marketing
Process Automation
AI-Led CRM
Smart Customer Experience
Responsive Promotion
50% Reduction in Total Operational Costs
Reimagined Processes
Structured Sales Ecosystem
A proven strategist in the automotive space, Hallie brings in over two decades of leadership experience in the auto retail space across sales, marketing, and aftersales at three major OEMs. Acknowledged widely for her strategic acumen and collaborative leadership, Hallie has built a strong track record of driving customer success and elevating performance across the automotive value chain.
With her expertise in technology and digital solutions, scaling customer-centric innovations, and building enterprise-level relationships, we believe that her leadership will add a critical dimension to Pinnacle’s growth journey. As Senior Vice President of Customer Success at Pinnacle, Hallie leads efforts in strengthening partnerships, enhancing client experience, and delivering transformative outcomes that will redefine customer success in the automotive dealership space. 