Jag Kapoor
Co-Founder, Vice Chairman
Shift Gears toAuto Retail Reinvention
Turnkey next-gen digital and AI solutions that steer dealerships toward peak performance
Shift Gears toAuto Retail Reinvention
Turnkey next-gen digital and AI solutions that steer dealerships toward peak performance
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Driving an Intelligent, Sustainable, and Profitable Future of Auto Retail
With a keen vision to transform the automotive retail space, Pinnacle weaves AI, automation, and cross-skilled talent to streamline operations, enrich customer journeys, and fuel sustainable growth. We’re laser-focused on driving data-led intelligence and scalable practices across dealerships worldwide—empowering them to metamorphose into agile, resilient, and future-ready powerhouses.
Our Command Centers
Our AI-powered global command centers combine skilled talents with industry-first processes and real-time insights to streamline operations, personalize engagement, and accelerate dealership performance.
Dealership Operations
Sales
Aftersales
Business Office
Warranty
Tech Transformation
Conversational AI
Data Extraction
Agentic AI
Digital Marketing
Process Automation
AI-Led CRM
Smart Customer Experience
Responsive Promotion
Rev Up Value Creation and ROI
50% Reduction in Total Operational Costs
Reimagined Processes
Structured Sales Ecosystem
Latest Blogs
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News & Events
Industry updates, product launches, and moments – explore what’s new at Pinnacle that’s reinvigorating the auto retail world.
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Jag Kapoor is a seasoned entrepreneur and strategic leader with over 35 years of experience in retail and hospitality. He is President of Terra Ventures, President & COO of Saison Hospitality, and Founder & CEO of Kapoor Enterprises—one of Northern California’s largest C-store chains. Jag has co-founded Michelin-starred Saison Hospitality and advised tech ventures including Zygox, Xprotean, Cognilytics, and Tekion. Known for disciplined leadership and operational excellence, he drives growth through innovation and efficiency. He also founded the Bonfare Charitable Foundation to support education in underserved communities. A licensed pilot, Jag enjoys fine wine, golf, and world-class dining.