Munish Mahajan
Co-Founder, CEO & President
Shift Gears toAuto Retail Reinvention
Turnkey next-gen digital and AI solutions that steer dealerships toward peak performance
Shift Gears toAuto Retail Reinvention
Turnkey next-gen digital and AI solutions that steer dealerships toward peak performance
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Driving an Intelligent, Sustainable, and Profitable Future of Auto Retail
With a keen vision to transform the automotive retail space, Pinnacle weaves AI, automation, and cross-skilled talent to streamline operations, enrich customer journeys, and fuel sustainable growth. We’re laser-focused on driving data-led intelligence and scalable practices across dealerships worldwide—empowering them to metamorphose into agile, resilient, and future-ready powerhouses.
Our Command Centers
Our AI-powered global command centers combine skilled talents with industry-first processes and real-time insights to streamline operations, personalize engagement, and accelerate dealership performance.
Dealership Operations
Sales
Aftersales
Business Office
Warranty
Tech Transformation
Conversational AI
Data Extraction
Agentic AI
Digital Marketing
Process Automation
AI-Led CRM
Smart Customer Experience
Responsive Promotion
Rev Up Value Creation and ROI
50% Reduction in Total Operational Costs
Reimagined Processes
Structured Sales Ecosystem
Latest Blogs
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News & Events
Industry updates, product launches, and moments – explore what’s new at Pinnacle that’s reinvigorating the auto retail world.
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With over 25 years of global leadership experience, Munish brings deep expertise in digital transformation, AI, data modernization, and operational scaling across the U.S., India, and the Philippines. At Pinnacle, he leads the charge in delivering intelligent, scalable, and cost-efficient solutions that help auto retailers streamline operations, boost margins, and elevate the customer journey. A hands-on, results-driven leader, he blends strategic vision with practical execution—from leveraging data to accelerate sales to crafting personalized digital experiences. Munish believes that while technology is key, it’s talent, culture, and leadership that drive lasting success. Outside of work, Munish is a curious explorer of emerging technologies, an outdoor sports enthusiast, and a passionate home chef.